Hardis OMS stood out as the best fit for our business model, size, and ability to scale.
Project at a glance
Petrol Industries, a global fashion brand with more than 1,500 points of sale, implemented Hardis OMS to unify stock visibility, streamline order management and support rapid international growth. With multi-country, multi-stock complexity increasing, the business needed a scalable, stable and integrated OMS foundation capable of supporting marketplace expansion and peak trading performance.
Objectives
As Petrol Industries expanded globally across retail, wholesale and marketplaces, operational complexity intensified. The business needed to:
- Gain real-time visibility of stock across multiple countries and channels
- Manage increasing order volumes with speed and automation
- Integrate ERP, PIM, Shopify and marketplace platforms seamlessly
- Meet strict marketplace KPIs for fulfilment speed and stock accuracy
- Support multi-country tax and VAT compliance
- Build a scalable platform to support long-term global growth
The priority was not just growth, but controlled, stable and profitable expansion.
The solution
Hardis OMS was implemented as the central orchestration layer across Petrol Industries’ global retail ecosystem.
- The platform connected ERP, PIM, Shopify and ChannelEngine, creating a unified and real-time view of orders and inventory across markets.
- With configurable business rules and multi-country capabilities, Hardis OMS enabled:
- Dynamic stock management across multiple warehouses and markets
- Automated order processing and real-time tracking
- Multi-stock, multi-currency and multi-country configuration
- Marketplace compliance with strict fulfilment KPIs
- Automated VAT calculations and reporting for cross-border transactions
Despite launching alongside a new Shopify platform and marketplace integrations, the implementation was delivered successfully ahead of peak trading season.
Benefits
Revenue growth:
Revenue increased by 400 percent over three years, supported by scalable infrastructure and marketplace expansion.
Operational stability:
Black Friday and Cyber Month were executed without disruption, demonstrating platform stability under pressure.
Real-time stock visibility:
Accurate inventory data increased sellable stock across channels and reduced errors.
Marketplace performance:
Improved fulfilment accuracy and stock transparency supported marketplace KPI compliance.
Cross-border automation:
Automated VAT calculations and reporting simplified multi-country compliance and reduced manual workload.
Unified collaboration:
Internal teams aligned around one centralised system, improving efficiency and cross-department coordination.
Download the full case study
Want to learn how Petrol industries transformed their operations and built a scalable, future-proof retail ecosystem? Download the full case study to get exclusive insights into their OMS journey.