Accurate promises at checkout
Show real delivery dates based on actual stock positions, not estimates, before the customer places the order. Build trust before the transaction, not after.
Every order to the right place
Intelligent routing automatically selects the optimal fulfilment node for each order — warehouse, store or partner — based on your rules.
Fewer cancellations, lower cost
Accurate ATP data eliminates overselling. Intelligent routing reduces split shipments and unnecessary carrier spend per order.
Available to Promise, accurate from the first click
- Real-time inventory visibility across every warehouse, store, 3PL partner and in-transit stock
- Accurate available-to-promise dates shown at checkout based on actual stock, not a generic buffer
- Automatically adjusts promises when stock positions change between browsing and order placement
- Supports multiple fulfilment options per order — express, standard, click and collect — each with its own promise date
We recognised that to sustain our growth and meet customer expectations, we needed systems that could match the complexity of our operations. Hardis OMS stood out as the best fit for our business model, size and ability to scale.
Daniel Gonzalez Docal
Chief Sales Officer at Petrol Industries
400%
revenue growth with flawless peak performance
As we scaled quickly, we needed control, clarity and flexibility. Hardis OMS brings consistency to complex omnichannel fulfilment across stores, warehouses and online channels. We trusted their team and felt a strong cultural fit.
Martijn Verkerk
Product Owner for Order Management and E-commerce Operations at Welkoop.
Intelligent order routing, configured by you, automated for every order
- Configurable business rules determine the optimal fulfilment node for each individual order
- Balance cost, speed, sustainability and stock availability simultaneously within a single routing decision
- Ship from store, ship from warehouse, dropship from partner, all routing logic managed in one place
- Rules can be adjusted in real time without IT involvement, operations teams control the logic
Peak trading without broken promises
- Tested at scale across Black Friday, Cyber Month and seasonal peaks with Benelux retail customers
- Elastic capacity, order volumes spike without routing logic degrading or manual interventions increasing
- Exception handling automated, when a stock position changes mid-order, the system reallocates without human intervention
- Full order lifecycle visibility for operations teams, real-time status for customer service teams
Real-time ATP
Intelligent routing
Proven at peak
Fully configurable
Ready to keep every delivery promise?
Delivery promise management is one of four capabilities that make up Hardis OMS. Discover the full order management system. Speak with one of our OMS specialists about your current fulfilment operation.