Omnichannel & Retail

When retailers think about fulfilment and order management costs, they often focus on the obvious expenses: carrier rates, warehouse operations, labour and returns. What is less vi...

Where does the WMS omnichannel gap actually sit? Some stores have clientelling tools, but very few can locate a product at item level. Most run on a morning count and sell blind fo...

Search “store inventory management software” and you get ranked lists: best-of tables, pricing comparisons. But ranking a POS against a WMS makes no sense. They literally don�...

Today, most retailers operate across multiple channels. Stores act as fulfilment hubs. Inventory is visible across networks. Orders flow between systems. Unified commerce is no lon...

As retail operations grow more complex, coordination becomes harder to sustain. More channels. More stock locations. More service promises. More partners. This is the point where o...

We already have systems for this, so why does it still feel hard? Most retailers don’t feel short of technology. They have ERP platforms, ecommerce systems, POS, integrations and...

Most retailers don’t sit down one day and decide to become complex. Complexity arrives as the business evolves. For digital transformation leaders, operations and supply chain te...

Retail doesn’t become complex overnight. It becomes complex because it’s growing. Channels are added. Stock is spread out. Promises increase. Partners come on board. None of it...

The digitalization of commerce, and the resulting omnichannel nature of business, is leading many companies, in both BtoC and BtoC, to initiate projects to reorganize their supply ...