Customer Portal

Give your customers the visibility and efficiency they expect. A single portal to connect shippers, logistics providers, and carriers, and collaborate in real time on inventory, orders, and operations.

Consolidation and tracking of inventory across the entire logistics network

Real-time, multi-site visibility with SKU-level data synchronization across all systems in the network to ensure optimal customer satisfaction.

Real-time information sharing via a collaborative portal

Transparency in logistics operations and the sharing of accurate data with your teams, customers, and partners.

Integration of ALL partners within the ecosystem

All stakeholders in the supply chain are connected on a single platform that interfaces directly with your IT systems.

Leverage your data to make better decisions

Logistics and transportation data scattered across different systems and inaccessible to all stakeholders creates no value.

The portal centralizes, organizes, and makes all this information actionable.

  1. Proactive management: Identify issues early and notify your customers before they arise
  2. Automated reporting: No more hours spent manually creating activity reports
  3. Performance metrics: Objectively measure your service quality and share your results

A digital experience that makes a difference

Logistics and transportation data scattered across different systems and inaccessible to all stakeholders creates no value.

The portal centralizes, structures, and makes all this information actionable.

  1. Proactive management: Identify issues early and notify your customers before they arise
  2. Automated reporting: No more hours spent manually creating activity reports
  3. Performance metrics: Objectively measure your service quality and share your results

Accurate, secure, and protected data

The trust of your carriers, logistics providers, and customers depends on your ability to protect their sensitive information: inventory, orders, sales data, and more.

Everything must be secured to the highest standards.

  1. Encryption of data in transit and at rest
  2. Segregated access: each user sees only their own information
  3. Native GDPR compliance
  4. Secure hosting on Google Cloud
  5. Continuous updates ensure optimal performance

Knowledge hub on Supply Chain Network

You have questions, we have answers

How does the Customer Portal help improve customer satisfaction?

Customers benefit from complete transparency, quick access to their data, and centralized communication all on a single platform, which helps build their trust and loyalty.

What type of users is the Customer Portal designed for?

It is designed for shippers and logistics providers looking to improve their teams’ productivity, gain real-time visibility, and streamline communication among all stakeholders.

What is the average time it takes to set up the portal?

Implementation is quick: it takes anywhere from one to a few weeks, with no disruption to ongoing operations, depending on the systems to be connected.

How can the Customer Portal improve team performance?

It automates repetitive tasks, minimizes errors, and frees up teams to focus on high-value-added work.

Is the data in the Customer Portal secure?

Yes, the portal complies with the strictest security standards and uses Google Cloud Platform to protect your data and that of your customers.

Ready to take the next step?

Discover how Customer Portal can transform your supply chain