Quality management tools (QMTs) such as PDCA, Pareto chart, 8D, 5S, Poka Yoke, Ishikawa, Six Sigma, Kaizen, 5P, FMECA and Kanban have played a fundamental role for industrial compa...

The success of a WMS deployment project depends on a wide range of factors that go beyond the technical aspects. The company’s organizational and operational characteristics must...

The digitalization of commerce, and the resulting omnichannel nature of business, is leading many companies, in both BtoC and BtoC, to initiate projects to reorganize their supply ...

e-commerce is doing well. Providing customers’ demands in terms of quality of service, delivery times and charges are properly met. For logistics professionals, the organizationa...

In the past, stores were envisioned merely as places for advising customers and converting sales. Those days are long gone. Now, stores have to offer an extended suite of services,...

Indicators and dashboards are a way to manage warehouse operations, helping to monitor the progress of operations, continuously improve quality, boost productivity, and gain a deta...

Although traceability has long been operational in this sector, digital technology now makes it possible to go even further with efforts to secure the supply chain and even to prov...

Almost all retailers offer a return service for items purchased online, and many use the option as a selling point. Although the service is popular with consumers, it can be a real...

Which technologies will be heavily integrated into warehouses in the future? Some trends are already taking shape such as robotization, automation, artificial intelligence and conn...