Gartner® Report: Create a Strong Business Case for a Warehouse Management System Investment

A WMS investment decision is rarely based on a simple cost/benefit equation. To secure buy‑in from all stakeholders, you must clearly demonstrate the real, measurable and strategic value of the project. This Gartner® report guides you step by step in structuring a compelling business case fully aligned with your organization’s operational reality.

Download the Gartner® study “Create a Strong Business Case for a Warehouse Management System Investment” and secure your stakeholders’ approval.

What you will learn

With this Gartner analysis, we feel you will be able to:

  1. Build a multi‑year value plan directly linked to expected savings and operational performance improvements.
  2. Identify the tangible, hybrid and intangible benefits of a WMS — and how to present them to strengthen the credibility of your ROI.
  3. Effectively measure your post‑deployment performance using key indicators such as productivity, costs, quality, capacity, and sustainability.
  4. Prepare a robust financial justification, including NPV, payback period, sensitivity analyses and risk scenarios.
  5. Align your project with your company’s strategic priorities — whether improving customer satisfaction, supporting growth or optimizing the logistics network.

 

Why it matters today

According to Gartner, WMS solutions are among the top five supply chain technologies prioritized over the next two years. Their ROI — often achievable within 18 to 24 months — largely depends on your ability to build a clear, credible and data‑driven argument.

This Gartner® report is offered by Hardis Supply Chain.

As a WMS Software Vendor and Integrator for more than 40 years, Hardis Supply Chain supports organizations in building, justifying and successfully delivering their WMS projects.

 

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Disclaimer:

Gartner, Create a Strong Business Case for a Warehouse Management System Investment, Federica Stufano, Rishabh Narang and Simon Tunstall, June 5, 2025.

GARTNER is a trademark of Gartner, Inc. and/or its affiliates.